Shipping policy.

Effective Date: 06/17/2025

All products are made especially for you as soon as you place an order, which means it takes us a bit longer to deliver it to you.

1. How long does it take for me to receive the package?

Orders have to be processed before it is shipped. The time you wait before receiving the package is made up of Processing Time and Shipping Time.

An order status of "Processing" means your order has been verified and put into processing procedure. Processing time is required because we need to confirm your contact information and delivery address, sort item(s), conduct strict quality checking and pack the item(s). When your order is packed properly, it will be handed in to the shipping company.

An order status of "Shipping" means your item(s) has started to ship, and you can track your order once the tracking number is updated by the courier. Since the whole shipping process involves international shipping, the package might be in transit or going through custom clearance. Please feel free to contact us if you need help concerning the shipping status of your order.

Processing Time: 2-5 business days

Please Note: 

A. Processing Time is calculated from the time you paid and the order is verified (verification Email will be sent after payment).

B. For holidays, processing time may takes longer than it usually is. We will notify you in advance.

Shipping Time：5-11 days

Please Note:

A. Within 1-2 business days, after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the email address on file.

B. We apologize that P.O. Boxes cannot be delivered to.

2. How much does the shipping cost?

Shipping is free for all U.S. orders.
For international orders, we offer flat-rate shipping starting at $4.99, depending on your location.

We cover part of the international shipping cost to help keep things affordable.
And for even more savings, international orders over $60 ship free.

Shipping rates are calculated automatically at checkout based on your destination.

3. How do I estimate the Delivery Time

Estimated Delivery Time = Processing Time + Shipping Time (depending on your location)

The Estimated Delivery Date is when we expect to fulfill your order. This includes Processing Time along with Shipping Time.

The Estimated Delivery Date could be affected by our inventory availability, processing capacity, and unforeseen factors such as strikes or natural disaster. We will notify you in advance if there are factors that might cause a delay in delivering your order.

Please Note: We are not liable for delays caused by the following situations

A. Contact information or delivery address is incorrect;

B. The first delivery attempt is within the Estimated Delivery Date. If the courier has made a first-time delivery attempt within the Estimated Delivery Date, but you missed it/ arranged a pick-up/ the address was invalid, we are not liable for the time when you could actually get the package;

C. Your delivery address is in a remote area.

The shipping information will be updated from time to time, and the final interpretation right belongs to Raah Vibez LLC. You can contact us for more shipping details.

QUESTIONS OR ISSUES?

Please contact us for questions regarding this policy.