Returns and Refund policy.

Effective Date: 09/21/2026

Raah Vibez LLC is committed to providing products and services that empower and support your journey. Please review the policy below regarding returns, cancellations, and refunds for private sessions, classes, digital products, online courses, memberships, and merchandise.

PRIVATE SESSIONS

  • All private session sales are final and non-refundable.

  • Sessions may be rescheduled with at least 24 hours’ notice via the online booking system.

  • Reschedule requests made within 24 hours of the scheduled session time are not guaranteed and may be denied at the sole discretion of Raah Vibez LLC.

  • Missed sessions and no-shows are not eligible for rescheduling, credit, or refund.

  • Multi-session packages must be used within the following time frames of the first session unless otherwise agreed upon in writing:

    • The 9-Session Package: 90 days

    • The 3-Session Package: 45 days

The Feel-Good Guarantee (All Sessions & Packages):
I’m confident you’ll leave your first session feeling more energized, confident, and excited to continue. If not, your next session will be complimentary.

How it works:

  • Packages (3 or 9): one additional complimentary session will be added to your package.

  • Single session: you’ll receive one complimentary second session.

Eligibility & timing: Applies to your first purchase (single session or package) and must be claimed within 24 hours of completing your first session. Non-transferable; scheduling subject to availability.

GROUP CLASSES (One-Time Drop-In or Workshop)

This section applies only to single-session group classes and workshops, not to multi-week programs or series.

  • If a class is canceled by the instructor, you will receive a full refund.

  • If you are unable to attend, you may request a return or exchange up to 3 hours before the class start time. Requests after this window will not be honored.

  • Arriving late to class does not qualify for a return or exchange.

  • If you miss a virtual class and do not request a return or exchange within the required window, a recording will be provided if available.

Returns for Group Classes:

  • Approved returns will be issued as credit valid for use on another class, workshop, or private session.

  • Credit expires 90 days from the original class date.

Exchanges for Group Classes:

  • Approved exchanges may be used to attend another class of equal value.

PROGRAMS & SERIES

This section applies to multi-week programs, cohorts, series, and other time-based experiences that are not governed by the Digital Products and Memberships section below.

Cancellations / Refund Requests

Unless otherwise stated at the time of purchase, all program and series sales are final and non-refundable once access to program materials, resources, or services has been provided.

Transfers / Credits

If you are unable to participate in the program or series you registered for, you may request to transfer your enrollment to a future offering of the same program, if one is available.

  • Transfer requests must be made in writing before the program or series begins, unless otherwise stated at the time of purchase.

  • Enrollment may only be transferred once.

  • Transfers expire 6 months from the original program or series start date.

  • Transfers are subject to availability and are not guaranteed if no future offering is scheduled.

Missed Sessions

If a program or series includes live sessions, missed sessions do not qualify for partial refunds or credits. Replay availability, if any, will be stated as part of the specific program or series.

Instructor Cancellations

If Raah Vibez LLC cancels an entire program or series and does not provide a comparable alternative, participants will receive a full refund.

DIGITAL PRODUCTS AND MEMBERSHIPS

All sales of digital products, online courses, memberships, and digital materials included with coaching packages are final and non-refundable, except where required by law.

Memberships may be canceled at any time to stop future renewals. Canceling does not provide a refund or credit for payments already made or for any unused portion of the current billing period. You’ll continue to have access through the end of your paid billing period.

If you experience any technical issues accessing your purchase or membership, please contact us for assistance.

Apparel

If you received a wrong, damaged, or defective item, please contact us within 30 days of delivery. Be sure to include your order number and a detailed description of the issue. Photos may be requested.

Covered by Raah Vibez:

  • Misprinted, damaged, or defective items (verified via photo)

  • Items incorrectly fulfilled by the warehouse

Wrong Address:

  • If an incorrect or insufficient address is provided, the shipment will be returned.

  • You will be responsible for reshipment costs after confirming an updated address.

Unclaimed Packages:

  • Unclaimed shipments returned to sender may require an additional fee for reshipment.

Refunds:

  • Refunds are only available for customers who receive the wrong or damaged items.

  • If approved, a replacement or refund will be issued after reviewing the claim.

Exchanges:

  • At this time, we do not offer merchandise exchanges.

  • Please refer to size charts in the product listings before placing your order.

  • If an item was mislabeled, please contact us with your order number and detailed description of your issue within 7 days of receiving your order. We’ll send a replacement or refund once the issue is verified.

QUESTIONS OR ISSUES?

Please contact us for questions regarding this policy or to initiate a return request.